Images of Kitsap County
Public Communications (MS-11)
614 Division Street, Port Orchard, WA
Phone: 360.337.4598
 
FOR IMMEDIATE RELEASE
Date: May 21, 2009
Contact: Mary Seals
Kitsap County Community Development Program Specialist
Phone: 360-337-5777
No: 09-33

Department of Community Development Improves Citizens Access

(Port Orchard, WA) – Kitsap County’s Department of Community Development (DCD) is committed to improving customer access to information. “Even with the recent Friday closure, reduced staff, and the reduction of staff hours, we continue to make improvements in customer service,” said Larry Keeton, Director. DCD recently released “I’m a Permit”, a video that helps first-time residential home builders with the permitting process. “Going through the permit process the first time can be intimidating,” according to Keeton, “This video makes that process easier to understand and helps the customer through the process,” he added.

DCD actively seeks customer comments on its website with a survey. The survey asks customers how to best use the website for customer service. The Department is looking at how to move processes online and allow customers to do much of their business with the Department electronically. The website provides information about paying fees, including the online credit card payment option, as well as instructions for paying with cash or check. Check the website at http://www.kitsapgov.com/dcd/ and you may save yourself a trip to Port Orchard.

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To contact the Public Information Officer, 
call Doug Bear at 360-337-4598 or email: dbear@co.kitsap.wa.us

Last Updated:  May 27, 2014