SBH-ASO-Policies-Procedures

 ​  1 - Administration

​AD100 Definitions
​AD101 Policy Development and Review


​AD102
Provider Network Selection, Retention, Management and Monitoring
​AD103

Administrative Contract Compliance Monitoring

​AD104

Credentialing and Recredentialing of Providers

​AD105

Customer Service

​AD106

Toll-Free Crisis Line Management


​  2 - Clinical

CL200

Integrated Crisis System

​CL201

Ensuring Care Coordination for Individuals

CL202

Involuntary Treatment Act Services
CL203

Levels of Care

​CL204

Priority Populations and Waiting Lists

CL205

Monitoring of Conditional Release/Less Restrictive/Assisted Outpatient Treatment Order

CL206

​State Hospital Care Coordination

​CL207

Jail Transition Services

   3 - Compliance ​

CP301

Compliance and Program Integrity

CP302 Critical Incidents
​CP303

Fraud, Waste and Abuse Compliance Reporting Standards

​   4 - Consumer Affairs​

CA401

Translation and Interpretation Services

CA402

​Grievance System

CA403

Individual Rights

CA403A SBH-ASO Individual Rights Statement

​    5 - Fiscal Management

FI501 Eligibility Verification
​​FI502 Third Party Liability and Coordination of Benefits

​   6 - Information Systems

IS​600 Health Information System
​IS601 Data Use, Security and Confidentiality
​IS602 Data Integrity
​IS603 Data Submission Procedures
​IS604 Disaster Recovery

​  7 - Quality Management

QM​701 Quality Management Plan
​QM702

Ombuds Services

​ ​  8 - Utilization Management

UM​801 Utilization Management Requirements
​UM802

Notice Requirements

​UM803

Authorization for Payment of Psychiatric Inpatient Services

​UM804

Access to Withdrawal Management SUD Services

​UM805

Crisis Stabilization in Crisis Stabilization or Triage Facility

​UM806

​UM807 State Only Funded Program of Assertive Community Treatment (PACT)
UM​808

Residential Placement for Mental Health Treatment

​UM809
Access to Residential Substance Use Disorder Treatment Services
​UM810
Criminal Justice Treatment Account (CJTA)

    9 - TBD

​9.01

​    10 - TBD

​10.01


    11 - TBD

11.01​

    12 - TBD

12.01​

Voluntary Psychiatric Inpatient Gatekeeping

 ​   13 - TBD

​13.01

 ​  14 - TBD

​14.01