SBH-ASO-Policies-Procedures


​Contents



​  1 - Administration

​AD100
Definitions
​AD101
Policy Development and Review
​AD102
Provider Network Selection, Retention, Management and Monitoring
​AD103
Administrative Contract Compliance Monitoring
AD104
Credentialing and Recredentialing of Providers
​AD105
Customer Service
​AD106 Toll-Free Crisis Line Management

​  2 - Clinical

CL200

Integrated Crisis System

​CL201

Ensuring Care Coordination for Individuals

CL202

Involuntary Treatment Act Services
CL203

Levels of Care

​CL204

Priority Populations and Waiting Lists

CL205

Monitoring of Conditional Release, Less Restrictive, Assisted Outpatient Treatment Order

CL206

​State Hospital Care Coordination

​CL207

Jail Transition Services

3 - Compliance ​

CP301

Compliance and Program Integrity

CP302 Critical Incidents Reporting
​CP303

Fraud, Waste, and Abuse Compliance Reporting Standards

​   4 - Consumer Affairs​

CA401

Translation and Interpretation Services

CA402

Grievance System

CA403

Individual Rights

CA403A SBH-ASO Individual Rights Statement

​    5 - Fiscal Management

FI501 Eligibility Verification
​​FI502 Third Party Liability and Coordination of Benefits

​  6 - Information Systems

IS600 Health Information Systems
IS601

Data Use, Security and Confidentiality

​IS602
Data Integrity
​IS603
​Data Submission Procedures
​IS604
Disaster Recovery

​ ​  7 - Quality Management

QM701 Quality Management Plan
QM702

Ombuds Services

    8 - Utilization Management

​ UM​801 Utilization Management Requirements
 ​UM802
Notice Requirements
UM803
Authorization for Payment of Psychiatric Inpatient Services
UM804
Access to Withdrawal Management SUD Services
​UM805
Crisis Stabilization Services
UM806
​Utilization Management of Outpatient Services
UM807
State Only Funded Program of Assertive Community Treatment (PACT)
UM​808
Residential Placement for Mental Health Treatment
​UM809
Access to Residential Substance Use Disorder Treatment Services
 UM810
Criminal Justice Treatment Account (CJTA)

​    9 - Privacy and Security 

PS901

Definitions for Policies Governing Protected Health Information (PHI)

​PS902
Confidentiality Use and Disclosure of Protected Health Information
​PS902a
SBH ASO Notice of Privacy Practices
​PS902b
Confidentiality and Security Agreement
PS902c
SBH-ASO ROI
​PS903
Privacy Administrative Requirements for Implementation and Maintenance of HIPAA and 42 CFR Part 2
​PS903a
Privacy and Security Policies Maintenance Plan
​PS904
Privacy Training for Agency Staff
​PS905
Designated Record Set